Data Protection Policy

This Data Protection Policy (“Policy”) informs you of how Mancub Pte. Ltd. (“Mancub”) uses and protects personal data which is subject to the Personal Data Protection Act 2012 of Singapore (“PDPA”).

In this Policy, "Personal Data" refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time, but excludes "business contact information" as defined in the PDPA.

Mancub is committed to ensure that your Personal Data is collected, use and disclosed in accordance with the PDPA and this Policy.

By interacting with us, using our website, submitting information to us, purchasing our products or engaging our services, you agree and consent to Mancub collecting, using and disclosing your Personal Data as set out in this Policy.

  1. HOW WE COLLECT PERSONAL DATA
    1. If you are only browsing this website, we do not capture data that allows us to identify you individually.
    2. Generally, Mancub collects Personal Data when you submit or disclose such data (such as your name, email address, etc) to us. This may be done when:-
      1. You engage our services or purchase our products;
      2. you subscribe to our online services or communication platforms (including newsletters, mailing list, updates, alerts);
      3. you communicate or interact with us through our website, email or other modes of contact;
      4. photographs or videos are taken by us or our representatives when providing our services to you (such as art jamming sessions) - you can let us know if you don’t want your photos or videos taken;
      5. Information is obtained from public information sources, search services and other third parties; and
      6. when you submit your Personal Data to us for any other reason.
    3. Before you provide us with any Personal Data relating to a third party, you must ensure that you have notified the third party of the terms of this Policy and obtained his consent thereto. If you provide us with a third party’s Personal Data, you represent to us that you have obtained the third party’s consent to do so.
  2. PURPOSES FOR WHICH WE COLLECT, USE AND DISCLOSE PERSONAL DATA
    1. Generally, Mancub collects, uses and discloses Personal Data for the following purposes:
      1. Providing our products and services to you, including fulfillment of orders placed with us - this includes disclosure to third party service providers involved in the process
      2. Responding to, and processing your queries, feedback and suggestions
      3. Verifying your identity, processing payments and managing our administrative and business operations (including for internal recordkeeping)
      4. To send administrative email notifications (e.g. to acknowledge order placed or query received)
      5. To improve our products and services, including the quality of your experience on our website.
      6. To send promotional emails about new products, special offers or other information using the email address which you have provided. You may opt out at any time.
      7. We may use/disclose any information required for the purpose of complying with applicable laws and regulations, directives or orders issued by Government or regulatory authorities (which may extend to know-your-client and related reviews).
      8. Establishment, exercise or defence of any legal or equitable claim
      9. Any other purpose that is ancillary or related to a purpose above.
    2. In relation to particular services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, we will collect, use and disclose your Personal Data for these additional purposes as well.
  3. USING OUR WEBSITE
    1. When you browse our website, you do so anonymously and we do not automatically collect Personal Data unless you provide such information. You may however wish to note the following:
    2. Your IP Address

      An IP address is a number that is automatically assigned to your computer when you are connected to the Internet.

      When you visit our website, your IP address is automatically logged in our server. We use your IP address to help diagnose problems with our server, and to administer our website. From your IP address, we may identify the general geographic area from which you are accessing our website; however, we will not be able to pinpoint the exact geographic location from which you are accessing our website. Generally we do not link your IP address to anything that will enable us to identify you unless it is required by applicable laws and regulations.
    3. Cookies

      A cookie is an element of data that a website can store on your computer. We use cookies in our website to store user preferences and record session information. This may also be used to help personalise services on our website.

      Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

      You can choose to accept or decline cookies.
    4. Our website may contain links to other websites and resources that are operated or provided by third parties with different privacy practices. We have no control over and do not take any responsibility for these third party websites and their personal data handling practices, and you are encouraged to review the personal data policies of web sites you choose to visit which are linked from our website.
  4. CONTROLLING YOUR PERSONAL DATA
    1. If you have any questions relating to your Personal Data, or if you would like to withdraw your consent to the use of any Personal Data you may have submitted, or if you would like to access or correct your Personal Data in our records, please contact our Data Protection Officer at admin@mancub.sg or by phone at +65-9116 2754.
    2. Please note that if you withdraw your consent to the use of your Personal Data, we may not be able to continue to provide our services to you.